We know that sometimes you might make a mistake with one of your purchases. Whether it’s the wrong specification item or you’re just not happy and want your money back, we offer a 14 day returns and exchanges period where you can make your order right.
This flexi connector comes with a 2 year warranty as standard, however this is optionally extendable to 5 years at no extra cost to you. All you need to do is fill out the extendable warranty form, and once it’s been processed, we’ll send over an email to confirm when it’s active.
For all queries regarding this item, our full range of LED tapes, wholesale orders or anything else, then please don’t hesitate to get in touch. You can phone a member of our customer service team on 0116 321 4120, or email at firstname.lastname@example.org.
If you would like to return anything you have bought from Wholesale LED Lights, you have 14 days from the date of delivery to notify us. Should you with to, you then have a further 14 days to send the item back to us. You will then receive either a refund or an exchange.
This applies to all items unless otherwise stated, for example, any custom-made items (such as cut to length LED Strip Lights, or LED Door Signs) are excluded from our 14 day returns policy.
If an item has been modified, attempted to have been repaired or otherwise tampered with, Wholesale LED Lights are not obliged to offer a refund or exchange.