When you’re purchasing goods from online sources on a regular basis, you know that one day you’ll receive an item that’s not quite what you expected it to be.
If this should occur with one of our floodlight brackets, you can just get in touch and as long as it’s within 14 days of the date you bought it, you can return it and we’ll offer you a replacement or a full refund. No stress!
Please bear in mind that this bracket is a special order item and, as such, you’ll be liable to pay a 15% restocking fee in the event of a return. Therefore, it’s a good idea to ensure it’s the one you want prior to completing your transaction.
This floodlight bracket is protected for a full 2 years by the manufacturer’s guarantee, so you’ll have peace of mind going forward.
Get In Touch Today!
If you’d like a chat with a member of our team of friendly and professional customer service advisors about this floodlight bracket please don’t hesitate to contact us on 0116 321 4120.
We’re here from 9am till 5.30pm through the week and between 9am and 2pm on Saturdays. You can also send an e-mail enquiry to firstname.lastname@example.org if you prefer.
If you would like to return anything you have bought from Wholesale LED Lights, you have 14 days from the date of delivery to notify us. Should you with to, you then have a further 14 days to send the item back to us. You will then receive either a refund or an exchange.
This applies to all items unless otherwise stated, for example, any custom-made items (such as cut to length LED Strip Lights, or LED Door Signs) are excluded from our 14 day returns policy.
If an item has been modified, attempted to have been repaired or otherwise tampered with, Wholesale LED Lights are not obliged to offer a refund or exchange.